Design Tools

A reflection towards the definition of a taxonomy


Carmen Bruno; Silvia Maria Gramegna; Francesca Mattioli; Vanessa Monna; Martina Rossi


This book aims at encompassing the panorama of design tools being developed, tested and adopted by researchers and professors at the Department of Design of Politecnico di Milano.
The tools are organized in a taxonomy that reflects the path of choice of a possible user in need for the right tool for a task to be performed. The taxonomy is based on a formalization of the design process proposed by the authors, which characterizes the Design System at Politecnico di Milano.
The book essentially offers two main contributions: an original taxonomy that guides towards the organization of design tools and their usage with different actors; a representative collection of design tools developed within the Department of Design of Politecnico di Milano with specific instructions on how to use them.
Design Tools is addressed both to practitioners and academics in the field of design that are interested in getting to know more about the discourse around design tools in general and in particular how this discourse takes a shape within Politecnico di Milano and resolves in usable and shareable tools.


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Author Biographies

Carmen Bruno

Ph.D. in Design. Researcher and designer at IDEActivity Center, Department of Design at Politecnico di Milano. Her research focuses on investigating how digital tech influence the creative design process developing methods to empower the human factors of creativity exploiting new digital opportunities. She merges a human-centred perspective, design thinking and co-design methodologies to facilitate radical innovation. She took part in EU and national projects collaborating with relevant companies. She is professor at the School of Design, Ph.D. School and Poli.Design at Politecnico di Milano. She is author of the book “Creativity in the Design Process” and co-author of several scientific publications.

Silvia Maria Gramegna

Designer and Ph.D., member of Lab.I.R.Int. - Lab. of Innovation and Research on Interiors – she is a PostDoc Researcher and an Adjunct Professor at the Design School and Department of Politecnico di Milano. Her research work addresses issues that explore the strong anthropological value of Design. In particular, her covered research topics encompass the development of therapeutic environments and the enhancement of sensoriality and perceived quality of places (interiors and urban areas), through an inclusive approach, which focuses on the evolution of the concept of Inclusive Design, into Design for Diversities - experienced in the field of ageing society. She is Visiting Professor in KTU Kaunas University of Technology in Lithuania, and has been the recipient of ADI Design Index and Menzione d’Onore in Premio Compasso d’Oro in 2020.

Francesca Mattioli

Ph.D. in Design, studies the development of collaborative skills through design education, particularly in culturally-plural contexts where designer education is hinged on learning by doing with others. She collaborates in teaching in the M.Sc. in Design & Engineering, the M.Sc. in Interaction Design at Politecnico di Milano, and is a lecturer in the MS in Industrial Design Engineering and Innovation and the MS in Industrial Design for Architecture at She collaborates as a research fellow in the European project Doctoral Courses System 4 Design, which aims at developing an international Network of Excellence among six Ph.D. programmes in design.

Vanessa Monna

Ph.D. Candidate at the Department of Design at Politecnico di Milano. Her doctoral research regards the topic of “Civic Design”. There, she’s also part of the PoliMI DESIS Lab, and Teaching Assistant in the master’s degree of Product Service System Design at its School of Design. She was a Visiting Scholar at the IIT Institute of Design in Chicago; and a Research Fellow at the Design Department of Politecnico di Milano, collaborating with the Chamber of Commerce in Milan,, the municipalities of Puebla and Mérida in Mexico, Cumulus International Association, Triennale di Milano, GIDE. She holds an M.Sc. in Product Design for Innovation, obtained at Politecnico di Milano.

Martina Rossi

Ph.D., Service Designer and lecturer at the Department of Design, Politecnico di Milano. Her research and consulting activities focus on the application of design methodologies to HR management in organisations. She published “Human Resource Design” in 2021, a unique contribution on the use of Service Design to tackle organisational transformation projects. She is specialized in managing co-design and design thinking processes in both the public and private sectors as consultant. Since 2016 she is part of the core team that organises Service Design Drinks Milan, a series of meetings dedicated to the exchange of knowledge on the discipline involving the extended community of service designers from all over the world in Milan and beyond.


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luglio 21, 2022

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